top of page
  • Writer's picturesoltanguay

What is a vertical CRM

A vertical CRM, also known as industry-specific CRM, is a customer relationship management system designed for a specific industry or market segment. Unlike general-purpose CRMs, which are meant to be used by organizations of all types and sizes, vertical CRMs are tailored to meet the unique needs of a particular industry, such as real estate, healthcare, finance, or retail. They typically come with industry-specific features, templates, and integrations that are optimized for the needs of that particular market. By providing a more specialized solution, vertical CRMs aim to help organizations streamline their operations and better manage their relationships with customers and prospects.

3 views0 comments

Recent Posts

See All

Critical success factors (CSFs) are the key elements that must be in place for a customer relationship management (CRM) project to be successful. Scientific research in the field of CRM has identified

There are many CRM solutions available in the market, and the top solutions can vary depending on factors such as company size, industry, and specific business requirements. However, some of the most

CRM stands for Customer Relationship Management. It refers to the practices, strategies, and technologies that companies use to manage and analyze customer interactions and data throughout the custome

bottom of page